COVID-19 Update

During this time of COVID-19 and social distancing we have had to modify the way we see patients.  In order to keep everyone safe, we ask that you not enter the clinic when you arrive.  Instead, please call our front desk from the parking lot and one our team members wearing a mask will get your pet and escort him or her into the clinic for treatment.  We’ll communicate further with you via phone while you wait.  Please know that your pet will be continuing to receive the same high level of care and love from our team that they have always received.  Please give us a call to schedule your pet’s appointment or if you have any further questions about our current protocol.   Also, for a limited time, we have a small number of cloth reusable masks if you’d like one.  Just let us know you’d like to pick one up.  Follow us on our website and Facebook, Twitter, and Instagram for more updates.  Stay healthy. Love your pets.  And keep washing your hands!  

Shelter in Place Order

In light of Governor Inslee’s “Shelter in Place” order last night, we want to address any confusion about essential businesses.  As a health care provider, veterinary clinics are considered essential and therefore we will continue to be here to care for our patients as outlaid in our previous update.  Please remember to utilize our “curbside pickup” to help keep our clients and staff as healthy as possible.  As always, stay safe, cuddle your pets and thank you for your continued trust in Maple Leaf Veterinary Care Center.

COVID-19 Update

Dear Maple Leaf Veterinary Care Center Clients,

Many communities are struggling with the very real impacts of the Coronavirus COVID-19 pandemic and our hearts go out to those that have felt the effects directly.  We all look forward to a time when we are on the other side of this outbreak and life can return to normal.  Until then, our hospital and all its team members will work actively to mitigate the spread of the virus as we place utmost importance on the health of our employees and the public we serve.

Your visits with us will likely look different for the foreseeable future and we’d like to take a moment to describe some of the changes you will see going forward.  Additionally, we have instructed team members to stay at home if sick or living with others who are sick with flu-like symptoms (coughing, sneezing, sore throat, fever, shortness of breath).  We are also cleaning and disinfecting surfaces even more frequently.  To date, our employees have had no known exposure to the COVID-19 virus.  What follows are some additional measures we ask that you follow to help reduce the chances of coronavirus spread.  It is possible that further actions may be necessary as circumstances change.  

1.  If you are sick, have been exposed to someone sick with flu-like symptoms or have tested positive for human coronavirus please be certain to NOT enter the building.  We will gladly reschedule your visit.  

2.  At this time we are asking clients to not enter the hospital except under extraordinary circumstances.  In the event you are allowed inside, please practice social distancing by maintaining six feet of separation between yourself and others.  

3.  Have only one family member accompany your pet during the visit.   

4.  We are currently asking that you call from our parking lot or outside the hospital when you arrive and allow us to gather your pet and escort it inside while you wait outside.  We will likely use one of our own leashes for the visit inside.  If there are special circumstances where we have you enter the hospital with your pet we may collect a history and examine and treat your pet in our treatment area while you wait outside or in an exam room.  A review of findings and planned treatment along with the check out process will be conducted over the telephone.  

5.  Any medications or food may also be paid in advance over the phone.  Please call us at least two hours in advance so that we may have your items ready.  We will gladly carry items to you outside while you wait in your vehicle if you call us upon your arrival.  

Remember that there is no evidence that pets become ill or transmit the human COVID-19 virus though it is still recommended that if you are potentially sick to wash your hands before and after interacting with your pet and consider wearing a mask.

Please watch our website or facebook page for further updates.  Our ability to offer some routine procedures may soon become more limited depending on emerging circumstances. We thank you in advance for your understanding and cooperation and appreciate your trust in allowing us to partner with you in providing medical care for your pet.  We also hope that all members of our community stay healthy and are thoughts will be with those that are directly affected.  

Sincerely,

Maple Leaf Veterinary Care Center Team

COVID-19 Update

Coronavirus COVID-19 Update

Our team is implementing a number of precautionary measures to keep our staff and others safe and reduce the chance of the human coronavirus spreading.  To date we have had no known exposures to the virus.  The situation remains fluid with frequent changes in recommendations and requirements affecting the manner in which we provide care for your pet.  Please make note and observe the following:

1.  If you are sick with flu-like symptoms, please DO NOT enter the hospital.  We will gladly reschedule your visit.  Employees have been instructed to stay home if sick.

2.  Have only one family member accompany your pet during the visit. 

3.  Practice social distancing if inside the clinic by maintaining six feet of separation between yourself and others.

4.  We recommend calling from the parking lot when you arrive and allowing us to gather your pet and escort it inside while you wait outside.   If you choose to enter the hospital with your pet we may quickly collect any history and examine and treat your pet in our treatment area while you wait outside or in an exam room.

5.  Any medications or food may be paid in advance over the phone.  We will gladly carry items to you outside while you wait in your vehicle if you call us upon your arrival.  

We will be continuing to practice diligent hygiene with frequent hand washing and disinfecting of surfaces with which our team and members of the public come into contact.  And as always, we thank you for continuing to entrust Maple Leaf Veterinary Care Center as your partner in helping to care for your pets!